If someone else has access to your machine, they can easily use it without your knowledge. This is why it’s important to protect your remote access credentials and never share them with anyone else. Unlike tech support solutions, which rely on the host inviting or granting access to support personnel in person, remote access tools are designed with unattended access in mind. Depending on the service you choose, you might use a desktop app, a web browser, or a mobile app to connect. These are usually small, lightweight applications. However, the IT department might provide you with secure software, instead.Īfter the agent is installed, you can use a remote-access client to connect to the remote machine. Your employer might have policies that prohibit you from installing remote-access software yourself. If you want to install software so you can remotely access your work computer, make sure you ask your boss or supervisor first.
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